Level 5 Professional Certification
Certified Crisis
Management Professional (CCMP®)
Master the skills to lead, respond and recover from any crisis. A practical, scenario-based programme for professionals responsible for their organisation's crisis management function.
About the course
The definitive
Level 5 crisis
management
certification.
The Certified Crisis Management Professional (CCMP®) is the definitive Level 5 certification for professionals responsible for preparing, leading or supporting their organisation's crisis management function. This practical, scenario-based programme is designed to move beyond theory — equipping you with the advanced skills in crisis leadership, communication and decision-making needed to perform effectively under pressure.
Whether you're building a crisis framework from the ground up or refining an existing programme, this course will provide you with the tools and confidence to protect your organisation's people, assets and reputation.
Curriculum
What you'll learn.
A comprehensive eight-module curriculum providing an in-depth exploration of every critical aspect of crisis management.
01Module 1
Introduction to Crisis Management
+
Module 1
Introduction to Crisis Management
- What is a Crisis?
- What is Crisis Management?
- Legal, Moral and Regulatory Requirements
- Crisis Management Standards
- Governance and Culture in Crisis Management
02Module 2
Horizon Scanning and Crisis Detection
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Module 2
Horizon Scanning and Crisis Detection
- Introduction to Horizon Scanning
- Crisis Detection and Early Warning Systems
- Threat Intelligence and Reporting
- Impact and Consequence Modelling
03Module 3
Crisis Response & Planning
+
Module 3
Crisis Response & Planning
- Crisis Response and Incident Management
- The Crisis and Incident Management Lifecycle
- Developing a Crisis Management Plan
- Command and Control Structures
- Escalation Criteria and Activation Protocols
- Objective Setting and Response Strategies
- Integration with Business Continuity and Emergency Response
04Module 4
Crisis Leadership and Decision Making
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Module 4
Crisis Leadership and Decision Making
- Crisis Management Teams
- Leadership Styles
- Leadership Under Pressure
- Structured Decision Making Tools
- Team Dynamics, Cohesion and Leadership Influence
05Module 5
Crisis Communications
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Module 5
Crisis Communications
- Introduction to Crisis Communications
- Information Flow and Situation Reporting
- Communicating Uncertainty and Bad News
- The Importance of Empathy
- Internal Communications
- Communicating with Key External Stakeholders
- Managing the Media
- Managing Social Media
06Module 6
Stress, Ethics and Human Factors in a Crisis
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Module 6
Stress, Ethics and Human Factors in a Crisis
- The Impact of Crises on People
- Recognising and Managing Stress Responses
- Decision Making Fatigue
- The Importance of Diversity in Crisis Management
- Ethical Considerations in Crisis Management
- Cognitive Bias & Groupthink
- Supporting Staff Welfare During and After Crises
07Module 7
Exercising and Testing
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Module 7
Exercising and Testing
- Exercise Programme Management
- Types of Exercises
- Exercise Planning and Design
- Exercise Delivery and Facilitation
- Exercise Evaluation and Reporting
08Module 8
Post Crisis Analysis and Recovery
+
Module 8
Post Crisis Analysis and Recovery
- Transition from Crisis to Recovery
- Recovery Planning and Execution
- Post Incident Reviews
- Lessons Learned and Continuous Improvement
- Building Long Term Organisational Resilience
Delivery & assessment
Flexible delivery,
supported assessment.
How it's delivered
In person or distance learning.
The in-person course runs over 5 consecutive days — a focused, immersive learning experience, followed by a period of supported self-study with guidance from a dedicated tutor to embed learning in practice.
The distance learning option offers greater flexibility and is typically completed over 3 to 6 months. You'll have up to 12 months to complete the programme if needed, balancing study with professional commitments while maintaining the same standard.
How it's assessed
Written assignment, up to 3,000 words.
Assessment is by a written assignment of up to 3,000 words, completed after the course. Students receive ongoing support and guidance from tutors to assist with successful completion.
You have up to 12 months from the end of the course to submit your completed assignment.
Recognition & certification
Trusted, regulated &
globally connected.
Endorsed
Funding eligible
Dual Certification
Receive the CCMP® certificate from Oakwood Risk Training plus the Certificate in Crisis Management at QLS Level 5, issued by the Skills and Education Group via the Quality Licence Scheme.
ELCAS Approved Course
Eligible for ELCAS funding — a nationally recognised pathway for serving and former UK Armed Forces personnel into crisis management roles across corporate, public sector and critical national infrastructure.
Crisis Resilience Pathway
Part of the Emerging Risks Global Crisis Resilience Professional Pathway (CRRP). Graduates become members of the Crisis Resilience Professionals Guild — a global body of practitioners.
Next step
Become a Certified Crisis
Management Professional.
Speak to our team about upcoming cohorts, distance-learning enrolment and ELCAS funding.
Speak with us